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FAQ

Shipping Areas

Retail orders are shipped only within the U.S. Bulk orders may be shipped to select countries outside the U.S.

Please contact service@ucansee.us for details.

Shipping Times

Order Processing: 1-2 business days

Shipping Duration:
From U.S. Warehouse: 2-5 business days
From China Warehouse: 7-14 business days

For bulk orders, please contact service@ucansee.us for inquiries.

Shipping Costs

Shipping fees are automatically calculated based on weight at checkout.

For bulk orders or if you find the shipping costs too high, please contact service@ucansee.us

Carriers

We generally use FedEx, USPS, and UPS.

For any shipping inquiries, including tracking ID requests, please contact service@ucansee.us

Payment Methods

We support various payment options.

For any payment-related inquiries, please contact service@ucansee.us

Refunds and After-Sales

For details, please visit the relevant page.

If you have any questions, contact service@ucansee.us